KS Consulting is a leading provider of contact center outsourcing solutions, bringing together the core strategic capabilities of operations, technology, and human capital management to enable partners to maximize their marketing, sales and service ROI.
Our highly-skilled team is one of the main reasons why our clients prefer KS. Many members of our team have had previous experience in the call center industry, bringing with them a true understanding of how to ensure the success of each client. Their responsibility is to provide clients with timely and accurate responses to questions and concerns and maintain an open flow of communication to ensure you achieve your business objectives.
KS Consulting's Mission
Our Mission is to provide a superior level of customer service to our customers while assuring personal attention to their communication needs.
It is our Mission to assist our customers in their businesses, by providing successful and competent communications with their callers, web chat visitors, emailers and any other form of contact of which we take part.We are committed to professionalism, and we honor the privacy of our customers while being extremely helpful, compassionate and efficient.
Our customer care associates are smart, friendly and expertly trained to represent your brand as a true member of your team.
They’re experts in cross-selling, upselling, answering questions, and retaining your customers to build brand loyalty and boost your ROI.
All of this adds up to exactly what you need to provide your customers with the same high-quality customer service you’d want to experience for yourself.
Chief Executive Officer
Administration and Human Resource